Wednesday, November 18, 2020

Outlook desktop app account settings for broken and have been updated

As of  November 17, 2020 my Outlook desktop app client started to have authentication problems for my / emails and I though initial it was due to outdated setting see below. But that was not it.

Seems my VPN is randomly choosing countries on start-up to pass thru even though I selected Canada only by default. However, if you are connecting from different countries or IP addresses (if you are a mobile worker for example) you will like trigger the following warning.

Update 11-Feb-21 - How to check Outlook desktop app account connection problems with or blocked, stopped, not working, authentication problems is complaining of suspicious activity and has temporarily blocked access.  

Solution : Login into with or through your browser into your account will work in your Outlook client. 

Double check these new server settings as well. 

There are new server settings, and available here for reference :

New server settings

IMAP Server:

Port: 993

Encryption: SSL/TLS

POP Server:

Port: 995

Encryption: SSL/TLS

SMTP Server:

Port: 587

Encryption: STARTTLS

Goto E-mail accounts and edit your existing connection to use the above setting, below is for POP/SMTP settings. Change to new setting in above table

Use TLS, if you cannot choose both under "More settings....."

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